Do you have members saying they never got the ChapterBuilder invitation to join your chapter’s account and to create an account? This article contains the steps to resend the invitation or access their unique invitation to send it a different way.
How to resend the email invitation
Navigate to the “Settings” tab located on the left hand navigation bar.
Click on the “Members” tab.
Scroll down to the “Invited Members” area located in the lower left hand corner of the members tab.
Find the person you are looking for (search by email if you don’t see them).
Once you find them, click “Resend Invite.”
The user should then receive another email invitation. If they still do not see it you can always encourage them to check their spam or you can follow the steps below to copy the link.
How to access a invited members unique invitation link
Navigate to the “Settings” tab located on the left hand navigation bar.
Click on the “Members” tab.
Scroll down to the “Invited Members” area located in the lower left hand corner of the members tab.
Find the person you are looking for (search by email if you don’t see them).
Click “copy link” (it is next to resend)
Then you can take that unique link and email it or message the user in a different way to help ensure they are able to set up their account.