Each ChapterBuilder account comes with default milestones that include:
Contact
Attended Meeting or Activity
Etc.
If you are using the Lite, Standard or Pro versions of ChapterBuilder, you can create custom milestones. The limits are as followed
Lite Version - 5 custom milestones
Standard Version - Unlimited milestones
Pro Version - Unlimited milestones
To create a custom milestone follow these steps:
Click on the the “Settings” button on the left side navigation bar
Click on the “Milestone” tab
Click “New Milestone” (red button in the upper left corner.
From there you can give your Milestone the following customizations
Title - what will appear in the Leads profile
Color
Description - will appear when a user hovers over the tag explaining what it is.
Note you must be an admin to access account settings like custom milestones.