ChapterBuilder - Event - Confirmation Email

ChapterBuilder - Event - Confirmation Email

When you are creating your event you create an Event Form. This form allows individuals to RSVP for your event. This RSVP can be a yes/no/maybe or it can be signing up for a specific time slot. If the person signs up for a time slot, you may want to include that in a confirmation email. This article walks you through how to customize your event confirmation email.  

Customizing your Event Confirmation Email 

1. Navigate to your event by clicking the "Events" button on the left side navigation bar. There, find the event you want to work with and click "Manage." 

2. You will see that you are automatically taken to the "Sign Up Form" tab. There, click the red "Edit Form" button.

3. Scroll down to the bottom of your form where it says "Confirmation Email." 

4. There you can type in the content you want to include in your confirmation email. There are 3 options to automatically custom your form for each recipient. You can see the following options under "Text to Insert."

  • Insert First Name - this will insert the first name wherever the insert code appears.

  • Insert Full Name - this will insert the leads full name wherever the insert code appears.

  • Insert Time Slot - this will insert the time slot selected by that lead when completing the form. 

Make sure you save any changes you make!

5. Toggle on your Confirmation email to enable it. It will turn red when enabled. If you do not turn this on, they will not be sent. 


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