The Council Dashboard allows communities to send mass communication through the texting/messaging feature. Below you will find some frequently asked questions about this feature.

How many phone lines and text messages comes with annual Council Dashboard subscription?

1 phone line and 10,000 text messages.

Can you purchase additional phone lines and text messages? 

Yep! Click here to learn how to purchase additional texts or additional phone lines.  

Why do our messages say "Do Not Reply" when they are sent? 

The Council Dashboard only allows 1-way messaging; meaning the leads cannot reply to text messages received by the council dashboard. To ensure they realize it, we follow the industry practice of inserting "Do Not Reply" to each message sent. 

Since there is only 1 phone number, only 1 person can send text messages on behalf of the council/community?

Only one person can send messages at a time. You can always switch who is controlling that phone line. Click here to learn how to switch who controls the phone line.

Ready to send your first message? Click here to learn how to get started!  

Summary

The Council Dashboard allows communities to send mass communication through the texting/messaging feature. This article contains an FAQ about the texting/messaging feature.